UPDATE: 5pm 13/11/26
Microsoft has been making progress resolving the global outage which had been affecting our internal systems and services are starting to return to normal. We’ll continue to monitor the situation and provide further updates as more information becomes available.
You can find details of how to contact council services here: https://www.nottinghamcity.gov.uk/your-council/contact-us/
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We’re currently experiencing disruption to some of our internal systems due to a widespread Microsoft outage.
Residents can still contact us by phone or online but our teams may take longer than normal to respond to enquiries.
We apologise for any inconvenience and thank you for your patience while this global issue is resolved.
Microsoft is posting regualr updates ; https://status.cloud.microsoft/m365/referrer=serviceStatus-Redirect
If you need to contact us urgently:
Bins, bulky waste or community protection: call the Customer Hub on 0115 915 2000
Revenues and Benefits: call 0115 718 4444
Council Tax: 0115 718 1777
All other enquiries: call our switchboard on 0115 915 5555